The Unified Service Request & Issue
Tracking System.
Trusted by Leading Hotels Around the World
Why Operations Needs a Dedicated Request Channel
Connect Every Department
Stop using different apps for different teams. With TeamStream+, you can handle all internal and guest requests in one unified flow.
Zero Lost Requests
Every request generates an immutable timeline, tracking who reported it and when, and logging every step until it is fulfilled.
Precision Accuracy
Get it right the first time. With the ability to add photos, notes, and precise selections, you ensure every task is clear, accurate, and delivered without error.
How It Works
One Platform for Every Operational Need.
Request Anything, Anywhere
Equip your team with a single, intuitive app to capture and fulfill any operational or guest need instantly, eliminating the chaos of switching between multiple systems.
Live Status Tracking
Visual Verification & Context
And All the Tools You Expect
Cross-Department Tasking
Digital Audit Trail
Service Duration Timers
Why Operations Teams Trust TeamStream+
Do more in less time.
Cut waste & labor overheads.
Powered by OptemAi.
Exact room or area targeting.
Quiet, digital dispatching.
F&B, HK & Eng. in one flow.
FAQs
Still Wondering How It Works?
Find quick answers to the most common questions.
Is service request just for maintenance?
No, it handles any internal request. Staff can use it to request items from Housekeeping, pick-ups from Laundry, or amenities from F&B. It acts as a universal "internal dispatch" tool to connect your teams.
Can a housekeeper order food for a guest?
Yes. If a guest asks a housekeeper for a coffee, they can open the TeamStream+ app, add a service request, and place the order immediately without calling room service.
How does the receiving department get the order?
Instantly via the app. If you select "F&B," the Kitchen team gets a notification on their department tablet or mobile device with all the details, ready to be acknowledged.
Does it handle public area requests?
Yes. If you need a clean-up in the Lobby or a setup in the Meeting Room, you can specify the exact "Public Area" location in the request.
Our Housekeeping team doesn't speak English well. How does that work?
The system bridges the gap. A manager can type a request in English, and the receiving housekeeper will see it automatically translated into their native language on their device.