An unresolved guest complaint is a direct threat to your revenue, as 48% of guests will leave a review after a bad hotel experience. This turns a private issue into a public problem that deters future bookings. But a complaint is also a rare opportunity. Research shows that guests whose
The Digital Hotelier, a global leader in hotel technology, will participate in the Hospitality Show 2025, taking place October 26–28, 2025 at the Colorado Convention Center, Denver, CO. The company will showcase how its solutions can help US hotels enhance guest satisfaction, streamline operations, and increase revenue. The company will
In a recent interview with the Emirates News Agency (WAM), Dr. Qutaiba Al Ali, Founder & CEO of The Digital Hotelier, outlined his vision for how the UAE is redefining the future of hospitality. The interview explores the powerful intersection of innovation, sustainability, and world-class guest experiences. Join us as
Let’s be honest, your guests don’t just notice housekeeping, they judge your hotel by it. And in hospitality, the first impression is the only impression: clean rooms, fresh linens, a warm welcome. The problem? Maintaining that spotless, “welcome home” feeling has never been harder, paired with rising costs, sky-high guest
The pressure of long working hours and the undeniable human need for relaxation led to bleisure travel, the new trend of combining business trips with leisure experiences. Modern travelers are refusing to see work trips as a strict professional experience but as a chance to explore around and have good
Behind every successful hotel is a dedicated operational manager, ensuring seamless coordination between departments, optimizing staff productivity, and addressing guest needs. Yet, the complexity of modern hotel operations makes their role increasingly demanding. Enter TeamStream—a centralized platform designed to streamline hotel management, enhance efficiency, and empower operational managers to thrive
A New Era of Travel Influence Social media has always played a role in travel inspiration, but TikTok has amplified it to an unprecedented level. Unlike polished Instagram aesthetics or curated Pinterest boards, TikTok thrives on authenticity, fast-moving trends, and bite-sized video content that can make or break a destination
Driving Digital Transformation in HospitalityDubai, UAE – At Arabian Travel Market (ATM) 2025, BAAN Holding Group’s Hospitality Sector and The Digital Hotelier have officially announced a strategic partnership, setting a new standard for digital transformation and operational efficiency across the region.This collaboration introduces cutting-edge hospitality technology designed to enhance guest
Transforming Hospitality InnovationDubai, UAE – [28/04/2025] – Premier Inn Middle East and The Digital Hotelier have officially signed a strategic partnership, announced during Arabian Travel Market (ATM) 2025 in Dubai. This collaboration marks a significant step toward enhancing guest experiences and hotel efficiency across the GCC through cutting-edge digital solutions.
In the hospitality industry, hotel housekeeping strategies are the heartbeat of hotel operations. It’s the department that ensures rooms sparkle, guests feel welcomed, and standards are consistently upheld. Yet, despite its importance, housekeeping often faces challenges like inefficiencies in task delegation, limited communication, and a lack of real-time updates. To
