From Reactive Repairs to Proactive Prevention.

The Hotel Maintenance Management System
That Thinks Ahead.

Go beyond simple paper logs. Our hotel engineering management platform, a core module of TeamStream+, digitizes your entire workflow, from instant guest and staff reporting to automated work orders and resolution tracking.

Trusted by Leading Hotels Around the World

The Standard in Maintenance Operations

Resolve Issues 5x Faster

Instantly create, assign, and track digital work orders. Any staff member can report an issue with photos , and the ticket is routed to the right engineer.

Stop Recurring Problems

Utilize OptemAi to analyze maintenance reports and identify hidden patterns. Receive proactive recommendations to fix repeating equipment failures before they impact your guest’s overall stay.

Centralized Maintenance History

Maintain a complete, searchable history of all maintenance tickets and reported problems. Easily track every resolution report and associated cost within one centralized digital database.

How It Works

Your Core Hotel Maintenance & Engineering Platform

Instant Issue Ticketing

Empower any staff member to instantly report maintenance problems with categorized details and photos directly from their app.

Dispatch & Resolution Control

Assign work orders centrally to resolve issues rapidly, minimize downtime, and bring out-of-order rooms back to sale quicker.

Preventive Maintenance Checklists

Deploy digital SOP checklists to standardize preventive maintenance, protect physical assets, and reduce unexpected downtime.

AI-Driven Maintenance Analytics

Access comprehensive performance dashboards where OptemAi analyzes failure rates and flags recurring issues to optimize equipment lifespans.

And All the Tools You Expect

Task Prioritization

Manage high, medium, and low priority tickets.

Real-Time SLA Alerts

Never miss a critical resolution deadline.

Asset Repair History

Track lifecycle and total repair costs.

Why Chief Engineers Trust TeamStream+

FAQs

Still Wondering How It Works?

Find quick answers to the most common questions.

How does a housekeeper or guest actually report a maintenance problem?

It's a fully unified system. A housekeeper uses their own TeamStream+ app to instantly report an issue (like a broken tap) with a photo. A guest can do the same from the Guest-Journey web app. Both methods automatically create a prioritized work order in your maintenance dashboard.

Can we customize the maintenance categories?

Yes. The system is fully customizable. You can set up your own categories (e.g., 'Plumbing,' 'Electrical,' 'IT') to match your hotel's specific departments and workflows.

Does your system include Preventive Maintenance (PM)?

Yes, we do it in a smarter way. Instead of just a simple calendar, our OptemAi engine analyzes your actual maintenance data to recommend proactive, preventive actions based on real-world patterns, helping you stop failures before they happen.

How is this better than our current paper logbook?

A paper log is a dead record. This is a live, intelligent hotel facility maintenance software. It gives you instant reporting with photos , automated assignment, real-time tracking, AI-powered pattern recognition, and a full, searchable history for every asset.

Stop Just Fixing. Start Preventing.

See how The Digital Hotelier’s TeamStream+ platform can cut your costs, empower your team, and protect your assets.

The Hotel Maintenance Management System That Thinks Ahead.