Real-Time Hotel Analytics & Decision Intelligence
Overview
The Single Source of Truth for Your Entire Hotel
Most hotels lock revenue data in one silo and operational data in another. The Digital Hotelier unifies them instantly.
View operational and revenue metrics together. Link maintenance SLA compliance with daily sales to see the full picture.
Get an automated daily snapshot of yesterday's service requests, response times, and critical SLA breaches each morning.
Connect the dots to find actual problems. Understand if low guest reviews correlate directly with slow maintenance time.
Maintenance Speed
F&B Revenue Performance
Staff Quality Index
Asset Health Detection
AC Unit
Top Recurring Issue
Intelligent Deep-Dives Across Every Department
Maximize Every Revenue Opportunity
Track beyond total sales. Analyze real-time revenue by time slot, outlet, and room to optimize your daily staffing during peak hours.
- Real-time revenue tracking.
- Sales by time slot analysis.
- AI-driven purchasing trends.
Quantify Staff Productivity
- Visual performance heatmaps.
- Exact resolution time tracking.
- Objective staff score profiling.
Proactive Asset Management
- Equipment meter tracking.
- Automated work order generation.
- Range-based threshold alerts.
Audit-Proof Your Standards
- AI-driven root cause analysis.
- Digitized daily area checklists.
- Operational compliance tracking.
OptemAi
Your Built-In
Data Analyst
Every report comes with OptemAi Analysis. It doesn’t just show you charts; it reads the data for you, generates Key Findings, highlights Risk Alerts, and provides step-by-step Recommendations instantly.
use cases
Strategic Answers to
Your Toughest Questions.
The Menu Waste
High food cost on items nobody orders.
How TDH solve this
Check sales by item. Identify zero-unit performers and optimize your restaurant menu instantly.
The Money Pit
Endlessly repairing the same old AC.
How TDH solve this
Filter by top recurring issues. Prove “Room 102 AC” failed 5 times and justify a replacement.
The Fake Star
Rewarding busy staff over effective ones.
How TDH solve this
Compare Housekeeper scores. Staff A scores 0.60, Staff B scores 0.95. Reward actual quality
The Service Bottleneck
VIP guest complaints about slow repairs.
How TDH solve this
Check SLA compliance. If high-priority tickets take 4 hours, reassign your maintenance shifts.
Curated Dashboards for Every Stakeholder.
General Manager
“Is my hotel healthy today?”
- Revenue Overview
- Guest Sentiment
- SLA Compliance & Occupancy
Housekeeping Manager
“Is my team efficient and meeting standards?”
- Individual Housekeeper Scores
- Avg. Cleaning Time per Room
- Room Status Matrix
Chief Engineer
“Where are my assets failing?”
- Mean Time Between Failures (MTBF)
- Top Recurring Issues
- Active Handlers Leaderboard
FAQs
Still Wondering How It Works?
Find quick answers to the most common questions.
Is there a single "Executive Summary" for the General Manager?
How does OptemAi make these reports different from standard dashboards?
Instead of just showing numbers, OptemAi actively analyzes the data. It writes out key findings, highlights risk alerts, and provides actionable recommendations.
How does the system optimize our daily Morning Kick-off?
How do you handle guest complaints and negative reviews?
The system doesn't just count complaints; it performs Root Cause Analysis. It categorizes issues to tell you exactly why guests are complaining (e.g., inadequate supplies vs. slow response times) so you can fix the source.
How does the system help prevent expensive equipment failures?
How do you measure housekeeping performance objectively?
Can I identify exactly when my outlets are busiest to optimize shifts?
Can I export and share these reports for external meetings?
Don't Just Manage.
Optimize.
