If you do not agree to the terms of this Privacy Policy, please do not access or use Digital Hotelier Software Solutions L.L.C website. If you wish to stop receiving any communication from Digital Hotelier Software Solutions L.L.C then please contact us at [email protected]

Digital Hotelier Software Solutions L.L.C collects information to provide better services to its users and to better understand the visitors to its websites and what content is of interest to them.  Digital Hotelier Software Solutions L.L.C collects information in the following ways:
• information you affirmatively choose to submit to us (such as your name, email address, company name, title, country) for the purpose of submitting a form on the website. Information we have obtained about you from publicly available sources such as social media, marketing platforms or on events, you attended. You will receive marketing communications from Digital Hotelier Software Solutions L.L.C if you have requested information from The Digital Hotelier Software Solutions L.L.C or you or your employer has purchased services from Digital Hotelier Software Solutions L.L.C;
• information Digital Hotelier Software Solutions L.L.C receives from your use of the website, such as the IP address, browser type, ISP, referring/exit pages, platform type, date/time stamp, number of clicks, domain name and country/state of all visitors to Digital Hotelier Software Solutions L.L.C’ website;
• information that is considered aggregated data such as statistical or demographic data which Digital Hotelier Software Solutions L.L.C may use for any purpose. Aggregated data may be derived from your personal information but is not considered personal information in law as it does not directly or indirectly reveal your identity, unless Digital Hotelier Software Solutions L.L.C combines or connects aggregated data with your personal information so that it can directly or indirectly identify you; and
• The Digital Hotelier collects technical data from various third parties and public sources as, such as:
   o analytics providers
   o advertising networks
   o search information providers

Other than as required by law, Digital Hotelier Software Solutions L.L.C website does not collect any special categories of personal information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Digital Hotelier Software Solutions L.L.C will not collect any information about criminal convictions and offences.

Digital Hotelier Software Solutions L.L.C will only use your personal information for the purposes for which it was collected, unless it reasonably considers that it needs to use it for another reason that is compatible with the original purpose.

Digital Hotelier Software Solutions L.L.C may disclose your personal information to any competent law enforcement body, regulatory, government agency, court or other third party where Digital Hotelier Software Solutions L.L.C believes disclosure is necessary (a) as a matter of applicable law or regulation, (b) to exercise, establish or defend its legal rights, or (c) to protect your vital interests or those of any other person.

If your personal information is protected by EU data protection law, Digital Hotelier Software Solutions L.L.C’ legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which Digital Hotelier Software Solutions L.L.C collects it.

However, Digital Hotelier Software Solutions L.L.C will normally collect personal information from you only (a) where it needs the personal information to perform a contract with you, (b) where the processing is in its legitimate interests and is not overridden by your rights, or (c) where it has your consent to do so. In some cases, Digital Hotelier Software Solutions L.L.C may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

If you have questions about or need further information concerning the legal basis on which Digital Hotelier Software Solutions L.L.C collects and uses your personal information, please contact The Digital Hotelier using the contact details provided under the “Contact Details” below.

Any information collected by Digital Hotelier Software Solutions L.L.C will be done in accordance with this Privacy Policy for the purposes of making better business decisions, supporting the activities you choose to engage in, and providing higher quality solutions and services to Digital Hotelier Software Solutions L.L.C’ customers. It may also use any non-personal information collected to enhance Digital Hotelier Software Solutions L.L.C website, and your IP address for website diagnostics and administration. Digital Hotelier Software Solutions L.L.C will only retain your personal information for as long as necessary to fulfil the purposes it was collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, Digital Hotelier Software Solutions L.L.C considers the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which Digital Hotelier Software Solutions L.L.C processes your personal information and whether it can achieve those purposes through other means, and the applicable legal requirements.

Digital Hotelier Software Solutions L.L.C processes information on servers in different countries around the world and you consent to your personal information being processed on a server located outside the country in which you reside. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective). However, Digital Hotelier Software Solutions L.L.C has taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy, by protecting personal information being processed from the European Economic Area to an equivalent standard to that required under European Union data protection law.

Digital Hotelier Software Solutions L.L.C protects your personal information in the same way that it protects its other confidential information, such as storing it on secure servers that only select Digital Hotelier Software Solutions L.L.C personnel have access to, and by encrypting it to help prevent access by any unauthorized parties. Digital Hotelier Software Solutions L.L.C has put in place procedures to deal with any personal information breach and will notify you and any applicable regulator of a breach when legally required to do so.

As explained above, Digital Hotelier Software Solutions L.L.C will collect and use your personal data for marketing purposes. Your data will be stored in our CRM system. We will use your data to inform you about Digital Hotelier Software Solutions L.L.C products and services we think may be of your interest and sending you our newsletters. For statistical purposes, we will collect information about your response to our emails and our interaction with you to make decisions on future marketing. If you wish to stop that we collect and use this information please contact us at [email protected].

Digital Hotelier Software Solutions L.L.C website contains links, plug-ins and applications to various third party websites. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. Digital Hotelier Software Solutions L.L.C has no control over, and is not responsible for the content, privacy policies or reliability of such third party connections. When you leave Digital Hotelier Software Solutions L.L.C’ website, Digital Hotelier Software Solutions L.L.C encourages you to read the privacy notice and privacy policy of every website you visit.

If your personal information is protected by EU data protection law, you have the following data protection rights which you may be able to exercise by contacting Digital Hotelier Software Solutions L.L.C using the contact details provided under the “Contact Details” heading below:

• If you wish to access, correct, update or request deletionof your personal information, you can do so at any time by contacting Digital Hotelier Software Solutions L.L.C. 
• In addition, you can object to processing of your personal information, ask Digital Hotelier Software Solutions L.L.C to restrict processing of your personal information or request portability of your personal information by contacting The Digital Hotelier.
• You have the right to opt-out of marketing communicationsthat Digital Hotelier Software Solutions L.L.C sends you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails The Digital Hotelier sends you or by using the relevant opt-out mechanism for non-email based marketing.
• Similarly, if Digital Hotelier Software Solutions L.L.C has collected and processes your personal information based on your consent, then you can withdraw your consent at any time.  Withdrawing your consent will not affect the lawfulness of any processing Digital Hotelier Software Solutions L.L.C conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
• You have the right to complain to a data protection authority about Digital Hotelier Software Solutions L.L.C’ collection and use of your personal information.  For more information, please contact your local data protection authority.

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, Digital Hotelier Software Solutions L.L.C may refuse to comply with your request if your request is clearly unfounded, repetitive or excessive. Digital Hotelier Software Solutions L.L.C tries to respond to all legitimate requests within one month. Occasionally, it may take longer if your request is particularly complex or you have made a number of requests. In this case, Digital Hotelier Software Solutions L.L.C will notify you and keep you updated.

When you visit the Digital Hotelier Software Solutions L.L.C’ website, Digital Hotelier Software Solutions L.L.C uses a number of suppliers who may place cookies, tags, pixels, and similar tracking technologies (collectively, “Cookies”) on your device, browser, or the webpage you are viewing, in order to personalize your experience (e.g., language preferences), understand usage patterns, provide, improve and secure the Digital Hotelier Software Solutions L.L.C’ website.

Digital Hotelier Software Solutions L.L.C uses different types of Cookies for different reasons, as follows:

• Performance Cookies: These Cookies collect information about how you use Digital Hotelier Software Solutions L.L.C’ website. Information collected includes, for example, browsers and operating systems used, domain name of the website previously visited, number of visits, average duration of visit, and pages viewed. These Cookies do not collect information that personally identifies you and considered aggregated data.  Performance Cookies are used to improve the user-friendliness of a website and enhance your experience.
• Functionality Cookies: These Cookies allow the website to remember choices you make (such as your username or ID, language preference, or the area or region you are in) and provide enhanced, more personal features. These Cookies may also be used to provide services you have asked for, such as watching a video or commenting on a blog. The information these Cookies collect may be anonymized, and they cannot track your browsing activity on other websites.

Digital Hotelier Software Solutions L.L.C may also allow third party service performance and retargeting Cookies, such as the Google Analytics, Google reCAPTCHA, LinkedIn Insight Tag, Google Ads, Facebook Pixel, etc., to collect information about your online activities on the Digital Hotelier Software Solutions L.L.C’ website and across unaffiliated websites you may visit. This information is used to provide ads tailored to your interests (behavioral advertising), and to collect information to help track and manage the effectiveness of the ads and number of visitors. This means Digital Hotelier Software Solutions L.L.C may show ads based on your past visits to Digital Hotelier Software Solutions L.L.C’ website, through publishing networks, such as the Google Content Network (GCN). More information about these Cookies may be available on the relevant third party’s website.

If you do not agree to certain uses of Cookies detailed above, you can exercise certain choices through your browser settings or by not using the Digital Hotelier Software Solutions L.L.C’ website. If you choose to reject cookies via your browser settings, you may still use Digital Hotelier Software Solutions L.L.C’ website though your access to some functionality and areas may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

Customer can cancel their order before it’s being processed; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.

‘’Refunds will be done only through the Original Mode of Payment”

• ‘‘All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’’
• ‘’ www.thedigitalhotelier.com will not pass any debit/credit card details to third parties’’
• ‘’ www.thedigitalhotelier.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (www.thedigitalhotelier.com) cannot guarantee the security of any information that is disclosed online’’
• ‘’The www.thedigitalhotelier.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’’
• “The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted”.